Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests. We finally spoke to the housekeeping manager that found the housekeeper to finish the room (she said she was new). Colorado, Hotel Reviews, Luxury A h…the St. Regis…the absolute pinnacle of Aspen luxury experiences. The St. Regis Aspen does not disappoint on no level. Overall, I can see how wonderful this property could be given some more consistent training and communication. Remède Spa, our award-winning wellness destination, is renowned as one of the world's premier hotel spas, while our heated outdoor pool and hot tubs overlook stunning Aspen Mountain. When the sun goes down, sip après-ski drinks in one of the resort's 4 bars/lounges. A host hotel of the FOOD & WINE Classic in Aspen, our resort is defined by exceptional culinary experiences; Velvet Buck presents modern mountain cuisine and Mountain Social is the definitive après ski destination serving handcrafted cocktails. Embrace the extraordinary at The St. Regis Aspen Resort, a five-star luxury destination nestled at the base of Aspen Mountain. Highly recommend, if it is in your price point. Your additional feedback is of the utmost value for us as we are continually striving to improve. Claim your listing for free to respond to reviews, update your profile and much more. Book The St. Regis Aspen Resort, Aspen on Tripadvisor: See 1,175 traveler reviews, 947 candid photos, and great deals for The St. Regis Aspen Resort, ranked #9 of 34 hotels in Aspen and rated 4.5 of 5 at Tripadvisor. We are pleased you loved our common areas and Christmas decoration and that your stay overall was pleasant. We responded that it was our honeymoon, and aside from a quick email back to say congrats, there has been no mention of it on our trip. From our hotel's enviable vantage point, guests can enjoy world-class skiing or stroll over to historic Aspen, where luxury boutiques and charming restaurants beckon. Throughout your stay, our St. Regis Butler Service stands ready to assist you 24 hours a day. Leave your damn animals at home. The most iconic hotel in Aspen, the luxurious St. Regis is also centrally located, situated within walking distance of Aspen Mountain’s main gondola and smack in the middle of the historic city itself. From our hotel's enviable vantage point, guests can enjoy world-class skiing or stroll over to historic Aspen, where luxury boutiques and charming restaurants beckon. I do wish they would be a little more flexible with regards to cancellation, especially during the unpredictable covid situation. We did not have the option to. Retreat into sophistication in our luxury rooms, suites and residences, each featuring sumptuous 400-thread-count Frette linens, spacious marble bathrooms and custom furnishings by Ralph Lauren. Thank you for your valuable feedback as we are continually striving to strengthen our guests' experience. Thank you again for sharing, and we wish you all the best with your travels. However, charging multiples more for cancellations than if you do make your reservation is a way to make money off a crisis. Search. Payments made by partners impact the order of prices displayed. While we are glad you enjoyed the scenic views from the balcony of your room, we are genuinely sorry for the unpleasant smell and difficulties you experienced and the inconvenience it caused. Book The St. Regis Aspen Resort, Aspen on Tripadvisor: See 1,188 traveller reviews, 964 photos, and cheap rates for The St. Regis Aspen Resort, ranked #9 of 34 hotels in Aspen … Dear HRtravelgal, Thank you for choosing our hotel for your honeymoon and for your review. My husband and I booked 5 days here for our honeymoon, and we’ve been incredibly disappointed. Does The St. Regis Aspen Resort have an airport shuttle? We are glad your husband chose The St. Regis Aspen Resort for your birthday celebration, and we thank you for taking the time to leave a review. We were hoping for some R&R but were unable to relax in our room during the day. The St. Regis Aspen Resort. Everywhere we went there were dogs. Dear adiehliii, Thank you for taking the time to tell us about your visit. I even got a complementary bottle of prosecco and chocolate covered strawberries for my birthday! We appreciate your generous comments regarding our authentic and knowledgeable staff. However, the complimentary in-room anniversary bottle was a nice touch. Director of Operations. Although we are glad you liked our associates, we regret not exceeding your expectations with our service. Hotel, especially the common areas, are lovely. 7 people are viewing this hotel. Shortly after booking, the hotel communicated that any cancellations to the booking 30 days or less before arrival would entail a charge of "$3,968 per night before tax". Book The St. Regis Aspen Resort, Aspen on Tripadvisor: See 1,185 traveller reviews, 963 candid photos, and great deals for The St. Regis Aspen Resort, ranked #9 of 34 hotels in Aspen and rated 4.5 of 5 at Tripadvisor. “The goal with Aspen, Pitkin and St. Regis Aspen is to lookout for the safety and well-being of our hosts and guests.” The St. Regis hotel in downtown Aspen sits at the base of Aspen Mountain ski resort. Compare reviews and find deals on hotels in with Skyscanner Hotels. Check prices, photos and reviews. Are any cleaning services offered at The St. Regis Aspen Resort? The food, while expensive (as typical for St. Regis) was very good, especially for lunch. Room types may vary. Please see our partners for more details. A.L. Scored an upg from a Junior Suite to a one bedroom (I'm Lifetime Titanium Elite). The resort is beautiful, and going in early October to see the fall foliage is something else. Top room amenities include a flat screen TV, a desk, and a fireplace. What are some restaurants close to The St. Regis Aspen Resort? Dear KAP, Thank you for reviewing your visit to our hotel. There are more places to choose from in the Aspen area. The St Regis Aspen Resort is a very luxury place that caters to a wide range of people. Classic, lodge-y with great decor, especially for Christmas (and the clientele isn't pulled quite as tight as the folks over at the Little Nell) However the renovation of the rooms was definitely form over function- why am I charging my phone on the floor in a suite- no buttons to indicate do not disturb or make up room, hooks for robes that then make all of the bathroom doors not close, etc. A.L. Just make sure to check this property's cancellation policy for the exact terms and conditions. GreenLeaders GreenPartner Embrace the extraordinary at The St. Regis Aspen Resort, a five-star luxury destination nestled at the base of Aspen Mountain. $611 per night (Latest starting price for this hotel). Hiring Lab; Career Advice; Browse Jobs ; Browse Companies; Salaries; … I had a friend visiting from outside the US (he calls about 14 places home), so he accompanied me on this trip. That being said, when you look at the paid rates at this hotel in season, it’s actually a bargain in comparison. Our dream in life was to stay at the St. Regis and it finally happened. The St. Regis Aspen Resort, located in Aspen, Aspen (CO), is a popular choice for travelers. Starts with remembering your name and being friendly with every encounter. The staff seem bothered when you ask questions, and when we checked in, they didn’t inform us of any of the adjusted hours. Book The St. Regis Aspen Resort, Aspen on Tripadvisor: See 1,189 traveller reviews, 964 candid photos, and great deals for The St. Regis Aspen Resort, ranked #9 of 34 hotels in Aspen and rated 4.5 of 5 at Tripadvisor. A host hotel of the FOOD & WINE Classic in Aspen, our resort is defined by exceptional culinary experiences; Velvet Buck presents modern mountain cuisine and Mountain Social is the definitive après ski destination serving handcrafted cocktails. We appreciate your loyalty to our brand and hope we will have another occasion to welcome you back and exceed your expectations. A.L. Is The St. Regis Aspen Resort currently open? The St. Regis Aspen is a Category 7 property, meaning a free night redemption costs 30,000-35,000 Starpoints. It's our third visit since July. We recommend calling ahead to confirm details. Book The St. Regis Aspen Resort, Aspen on Tripadvisor: See 1,187 traveller reviews, 964 candid photos, and great deals for The St. Regis Aspen Resort, ranked #9 of 34 hotels in Aspen and rated 4.5 of 5 at Tripadvisor. "Travel with Confidence" program suggests their hotels won't even do that. Save. The St. Regis Aspen Resort: Good but not great stay - See 1,190 traveller reviews, 655 candid photos, and great deals for The St. Regis Aspen Resort at Tripadvisor. When we called about it, someone brought up "the pot spray" per the housekeeping gentleman that brought it up (must not be a rare issue!). Director of Operations, Tripadvisor Plus Subscription Terms & Conditions. Thank you for your time and consideration. Luckily restaurants around town were open at 25% capacity, but had they not been, we would have definitely wanted to cancel. A.L. Is parking available at The St. Regis Aspen Resort? Located at the base of Aspen Mountain for easy access to the Silver Queen Gondola is the 179-room St. Regis. These days, there are many reasons why we might not make our reservations. It is also disappointing to read about your unusual experience with our staff, and we regret you were unhappy with some of our amenities not being available during your stay due to the current circumstances. That’s a lot, given how valuable the points are. It is a ski resort just at the bottom of the Aspen Mountain and has a very beautiful ambiance that gives the guests a warming experience. The St. Regis Aspen Resort Reviews by Job Title. Our Aspen Mountain luxury resort features fine dining and impressive event … We value your feedback and hope to welcome you and your husband again in the future. This charge far exceeds the value of the points charged for the stay if you do make it. The only issue is it’s “Pet Friendly”! The hotel is ideally located, short walking distance to the slopes and restaurants. We value your feedback and hope you will consider giving us another chance to provide you with the impeccable hospitality and accommodations you deserve every time you choose us. The main thing that stood out for me were the helpfulness and friendliness of the staff, but that is what I would expect from a St Regis anyway. There are 3 restaurants on site. The hotel is stunning, warm, and super accommodating. Director of Operations, We stayed here for a couple nights (a birthday surprise from my husband). Another wonderful stay at the St. Regis Aspen. Please see our partners for more details. The St. Regis Aspen Resort helps provide the perfect ski vacation with ski storage and ski equipment rentals. We hope you will accept our apologies, and we would welcome another opportunity to provide you with the perfect stay you deserve. Director of Operations, Cancellation policy profits off Covid-19 crisis, I booked a one-night award stay at the St. Regis Aspen for the upcoming winter season as a Titanium Bonvoy member. Many of the concierge team members were wonderful, but there was 1-2 that clearly lacked recovery training and they very much stood out. It seemed like there was a big lack of training across all of the departments. Are pets allowed at The St. Regis Aspen Resort? What are some of the property amenities at The St. Regis Aspen Resort? KAYAK searches hundreds of travel sites to help you find and book the hotel deal at The St. Regis Aspen Resort that suits you best. A little known fact is that Max is actually born and raised in Aspen and we’ve visited his heaven of a hometown a few times over the years. Embrace the extraordinary at The St. Regis Aspen Resort, a five-star luxury destination nestled at the base of Aspen Mountain. While the smell of stale mandarin orange replaced the pot, it. Aspen's natural magnificence is mirrored in the exquisitely designed luxury accommodations at The St. Regis Aspen Resort. They reached out prior to our stay politely collecting information about our visit, but then didn’t respond to further communication for quite some time. Throughout your stay, our St. Regis Butler Service stands ready to assist you 24 hours a day. Book The St. Regis Aspen Resort, Aspen on Tripadvisor: See 1,187 traveller reviews, 964 candid photos, and great deals for The St. Regis Aspen Resort, ranked #9 of 34 hotels in Aspen and rated 4.5 of 5 at Tripadvisor. The St. Regis Aspen Resort Hotel Reviews & Deals. What food & drink options are available at The St. Regis Aspen Resort? I've stayed in many 5 star hotels around the world and I've never had a porter get on the elevator before me (if he would have asked, I would have said go ahead but he just barged ahead). Search for The St. Regis Aspen Resort discounts in Aspen with KAYAK. Search for the cheapest hotel deal for The St. Regis Aspen Resort in Aspen. - They stopped doing their rituals near the end of our stay (Bloody Mary, champagne saboring, and s’mores), citing covid as the issue but couldn’t identify what specifically drove the change. Own or manage this property? Im only leaving out one star because of a few gaps in the service ... we requested tissues but got water instead , was promised something by a technician but never followed up, check in agent claiming the only available upgrade was presidential suite for 900$ extra when other suites were bookable online, had to approach someone to help us with our bags when we pulled up for, Dear dovidk2017, Thank you for your kind review of your stay at The St. Regis Aspen Resort. We are glad you had a pleasant stay and that you liked our elegant resort as well as our devoted associates. Thank you again for the recommendation, and we hope we will be your home whenever you are in the area. Yes, dry cleaning and laundry service are offered to guests. 1 (855) 821-4553. We are dedicated to providing a meaningful and seamless stay for all of our guests, and we thank you for your kind compliments mentioning our valet and front desk teams. Payments made by partners impact the order of prices displayed. WiFi is free in public spaces. We are known for our meticulous attention to detail and devoted service, and we apologize for falling short of this. Is The St. Regis Aspen Resort located near the city centre? They do an excellent job keeping things clean and sanitized. Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay. Featuring bespoke furnishings by Ralph Lauren, sumptuous 400-thread-count Frette linens and pristine marble bathrooms accessorized with Remède amenities, our guest rooms, suites and residences are stunning retreats overlooking Aspen Mountain. Ahead of our stay, the concierge reached out to ask the occasion. Director of Operations, Beautiful traditional luxury property in an amazing scenic location with guest rooms that were renovated a bunch of years back with a more updated look....service was almost perfect but i would like to specifically mention the reservatioIn manager Carlos (sorry i forgot last name) who was incredibly accommodating when i contacted him before my stay and was extra nice to us during our stay -THANK YOU CARLOS ! Hand sanitizer available to guests & staff. Despite the difficulties with Covid, everyone made our stay very accommodating. Always enjoy the champagne saboring! 315 E Dean St, Aspen, CO 81611-1807. However, we are happy we were able to accommodate you in another room. Dear Adeline A, Happy Birthday! Marriott's. We hope to have another occasion to host you in the near future. We take feedback such as yours very seriously as we are continually striving to elevate our guest experience during these unprecedented times. Dear silverpond, Thank you for returning to stay at The St. Regis Aspen Resort. We are glad once more you had an exceptional visit and that you appreciated our team's efforts in maintaining a clean and safe environment for our guests. The St. Regis Aspen Resort is ranked by U.S. News as one of the Best Hotels in USA for 2020. Location is perfect in Aspen with access to the gondola not far away and a short distance to shopping and restaurants. Reviews of our Aspen Ski Resort | The St. Regis Aspen Resort Unfortunately this was after a day of skiing and I was very much looking forward to a nap! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They had just reopened after a pre-peak shut down, so there was A LOT of new staff working and it unfortunately showed. We came to the St. Regis Aspen for our two year wedding anniversary for 7 nights. Which popular attractions are close to The St. Regis Aspen Resort? - One day, housekeeping tore our room down and then left for 2+ hours, leaving her supplies and equipment and our room unusable. Now, I am not saying the hotel should bear the loss. Rooms are comfortable, free wifi, and complementary water. Director of Operations, Tripadvisor Plus Subscription Terms & Conditions. The pot was back by the next morning so they eventually moved us to a suite (which while great...is what is supposed to happen at this level of hotel). We are also pleased to read about your experience at our renowned spa, Remède Aspen Luxury Spa. Retreat into sophistication in our luxury rooms, suites and residences, each featuring sumptuous 400-thread-count Frette linens, spacious marble bathrooms and custom furnishings by Ralph Lauren. I have Ambassador status, and although the hotel is showing availability, they shared that they had no availability to upgrade our room. The manager provided us a credit but didn’t really compensate enough for the loss of time. We are all taking a risk by making travel plans. Visit hotel website. Find another company. A.L. - We had a lot of communication challenges with Concierge. Director of Operations, We visited this beautiful property for a week over Thanksgiving and had a great time. For a fee, parking is available. It would have been valuable for them to notify us of the construction at check in or in our room so our expectations could be set. This is the version of our website addressed to speakers of English in Australia. Are there opportunities to exercise at The St. Regis Aspen Resort? Director of Operations. French Alpine Bistro - Creperie du Village, Response from Team Marriott, Agency / Consultant at The St. Regis Aspen Resort, Response from TeamMarriott, Manager at The St. Regis Aspen Resort. Overall, my biggest complaint would be the staff- things like non-returned concierge emails. Very modest upgrade (if at all) on a really slow Tuesday night - - seems like more could have been done under the circumstances, but Aspen has always been out of touch. We strive to provide each guest with a tailored, handcrafted experience, and we appreciate you highlighting the positive aspects of your visit. Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. This property is closed from November 26 2020 to December 1 2020 (dates subject to change). A.L. Looking for St. Regis Aspen Resort? Lovely bathrooms. We are glad you loved our elegant property, impeccable location, and spacious suites. Sincerely, H. Steenge-Hart General Manager. The traveler or their family might get covid. The COVID paranoia put a damper on the stay. Which room amenities are available at The St. Regis Aspen Resort? Claim your listing for free to respond to reviews, update your profile and much more. See more questions & answers about this hotel from the Tripadvisor community. I of course cancelled the booking while I had the chance. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. the st. regis aspen resort hotel aspen, st regis aspen, st regis resort aspen. A.L. Room types may vary. Yes, pets are typically allowed, but it's always best to call ahead to confirm. A policy like this is unprincipled. We started off in a room with a beautiful view and balcony but it smelled like someone was smoking pot. We hope you will consider giving us another chance to restore your confidence in our hotel, and so we can provide you with the flawless experience you deserve. Peeing and pooping everywhere including the hall! Paid rates at this hotel can be $3,000+ per night including tax. From here, guests can enjoy easy access to all that the lively city has to offer. It is also a delight that our perfect location nestled at the foot of Aspen Mountain and just steps from Aspen’s signature slopes helped to make your stay more exemplary. We were fortunate to enjoy them for most of our stay, but I would be disappointed if I had been expecting them and they weren’t being offered. Had a great spa day yesterday. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. We had a. few minor issues that were rectified, although tainted our experience: - They we’re doing construction for the first half of the week which was quite loud in our room. 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